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Handling of Personal Data

We adhere to GDPR - General Data Protection Regulation effective from 2018-05-25.

Backsjön Support takes our customers' privacy seriously, and our focus is on ensuring that all our solutions are as secure as possible to protect your private information. The customer-related information stored by Backsjön Support is not shared with third parties except in cases of contractual breaches or as prescribed by legislation or as a result of legal actions. Personal data is handled in accordance with PUL (Personal Data Act).

We maintain records of our customers' basic information such as name, address, telephone number, email address, and information about product orders and subscription periods. This is done to inform our customers about the current status of the services they utilize and to share news, as well as to fulfill the agreements we have with our service providers.

The data is retained to maintain the business relationship.

Conversations and personal data sent via email are stored for as long as the business relationship is active and then for up to 5 years, to facilitate contact with our customers and potential customers. You have the right to request information about what personal data we have stored about you once per year. To do this, please contact us. You also have the right to request correction or deletion of your personal data at any time. Contact us via email, farmbacksjon@gmail.com.

By becoming a customer with us, you accept that we at Backsjön Support use your information to send newsletters and offer new services. We will never share your email address with third parties. In turn, our customers are responsible for the information they collect and store in our services.

Privacy Policy

Responsibility for Processing of Personal Data

Backsjön Support, 651129-5120, Backsjön 221, 88192 Sollefteå, is the administrator and provider of services presented on www.farmbacksjon.com. Upon registration on www.farmbacksjon.com, Backsjön Support will process your personal data to provide the service. Archiving is done in accordance with accounting legislation. By registering on our site, you agree that we process your personal data.

When do we store your personal data?

We store information about contact persons for companies utilizing any of our services. We maintain records of our customers' basic information such as name, address, telephone number, email address, and information about product orders and any subscription periods. This is done to inform our customers about the current status of the services they utilize and to share news, as well as to fulfill the agreements we have with our service providers. We also store email addresses for those who sign up for our newsletter.

Why do we need your information?

On behalf of our customers, we save information about contact persons. The data is stored to maintain the business relationship. We aim to provide good service and offer relevant deals and interesting information about industry news. Personal data and cookies that you provide help us personalize your experience and deliver the right type of offers to you. Of course, you can use our website without allowing us to store cookies on your computer.

How long is your information stored with us?

We store your personal data for as long as we have your consent.

Cookies

All visitors to a website that uses cookies must, according to the law, receive information that the website contains cookies, what they are used for, and how to opt out of them.

What are Cookies?

A cookie is a text file used by the browser to provide the user with access to various features and improve the customer experience on our webshop. You can delete all cookies from your browser. If you do not accept the use of cookies, you can disable them through your browser's security settings. You can also configure the browser to give you a warning each time the website tries to set a cookie on your computer. We use two types of cookies.

The following types of cookies are used:

One type is called a session cookie, and it is temporarily stored during your visit to the website. The cookie disappears when you close the browser. The other type of cookie is stored on your computer for a longer period and is reused during your next visit to the website. When linking to external functions such as Google Analytics, Google AdWords, YouTube, Facebook, and Instagram, cookies are set from these websites.

Removing Cookies in Your Browser

Do you not want to allow the storage of cookies? You can revoke your consent at any time and also delete stored cookies.

The Right to Be Forgotten

You can have your data deleted from our systems and records. If you want to be forgotten in the newsletter and our customer register, please notify us at farmbacksjon@gmail.com.

By registering on our site, you agree that we process your personal data.

Our sub-processors for processing personal data:

• Streamcode, server operation, and streaming services, Sweden • Microsoft, contact via email, USA • Google, analytics, and YouTube, USA

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